What this app is
A bookkeeping and organizing tool for rental properties and construction jobs: who has paid, what a build has cost, what needs doing today. It keeps the records you give it and does the arithmetic.
Who provides it
RentBloque is a service of Raekor Digital LLC, a Florida limited liability company ("the operator"). Questions about these terms go to support@rentbloque.com.
It shows records, not advice
The numbers on screen reflect what was entered or imported — nothing more. They are not legal, tax or accounting advice. Before you act on a number — especially before starting an eviction, sending a demand, or taking any legal step against a tenant — verify it against your own bank records. A missed import, a payment logged to the wrong month, or a misread document can make a paid-up tenant look behind. The app is the notebook, not the authority.
Imports are drafts until you confirm
The AI-assisted imports read documents well, but not perfectly. Every import shows you what it read before anything is saved, and confirming it is your call — checking that the draft matches the document is part of using the feature.
Your account
Your account is yours alone; sign-in codes go to your email, so keep that mailbox secure. You must be an adult with the authority to keep the records you put here. Trial accounts can expire — an expired account is frozen, not deleted, and its records stay intact.
Membership and billing
Membership is a monthly subscription, billed through Stripe at the price shown when you sign up, and it renews each month until you cancel. Cancel any time from the Membership link inside the app — your access runs to the end of the month already paid for, and the account then freezes the same way a trial does: nothing is deleted, and your records stay yours to export. If the price ever changes, the change will be announced before it applies to you.
Online rent payments
Online rent payments are processed by Stripe and go directly to the landlord's own Stripe account — the operator never holds the money and is not a party to any lease. The app records the payment as a bookkeeping line; whether rent is owed, and every other question between a landlord and a tenant, stays between the landlord and the tenant. A bank-transfer payment takes several business days to reach the landlord's bank — and it can be reversed even after it appears, so the operator never guarantees that a tenant will pay or that a payment will stand; collecting the rent stays the landlord's job, not the app's. A member who connects a bank account also agrees to Stripe's Connected Account Agreement, which governs the account that receives the rent.
For tenants and crew members
If you're reading this because a landlord or builder handed you a link — to see a statement, pay rent, sign a lease, or report work — your relationship is with them, not with the operator: they chose to use this app, and they're responsible for what they do with what you send. Questions about your information are answered in the Privacy policy; questions about your tenancy or your job go to the person who gave you the link.
Signing documents electronically
Where the app offers lease signing, you and the person you send a lease to agree that it can be signed electronically, and that an electronic signature counts the same as ink under federal law (ESIGN) and Florida's electronic signature law. A signer can always ask their landlord for a paper copy, or choose to sign on paper instead. Electronic signatures are broadly recognized in the United States, but a few document types and places still require ink or witnesses — whether an electronically signed lease holds in a particular situation is a question for the law where the property sits, and the app makes a record, not a ruling. What a lease says — and whether it complies with the law where the property sits — is between the landlord and the tenant; the app records the signing, it doesn't write the lease.
Using it lawfully
You are responsible for using the records you keep here — tenants' details especially — the way your leases and the law allow, including fair-housing, debt-collection and privacy laws. The AI import features exist to read your own documents — they may not be used to send content that is unlawful or abusive, and misuse can end access to them. The operator may suspend an account that is used unlawfully or abusively; a suspended account is frozen, not deleted, and its records stay exportable. The service is operated from the United States and built for United States rental properties; if you use it from somewhere else, you do so on these terms, and following your own local rules is on you.
Your disputes are yours
If a claim is brought against the operator because of how you used the app — how you handled tenants' or crew members' details, what your lease says, how you collected a debt, or a record you entered wrong — you agree to cover the operator's costs of defending it, including reasonable attorney's fees. The one exception: this doesn't cover a claim caused by the operator's own gross negligence or willful misconduct. The operator will tell you promptly about any such claim, and neither side settles it without the other's agreement. And any dispute you have with a tenant, a crew member, or anyone else you deal with through the app is between you and them — you release the operator from claims that grow out of those disputes, the ones you know about and the ones you don't yet; if you live in California, you waive California Civil Code §1542, which would otherwise limit a release to known claims. The verify-before-acting rule and this section are two halves of the same idea: the app keeps your records; what you do with them is yours.
No warranty
The app is provided as-is. It is built carefully and backed up by your own CSV exports, but to the fullest extent the law allows, the operator is not liable for losses that come from relying on its figures or from the app being unavailable. If the operator is found liable despite this, that liability is capped at the greater of the fees you paid for the service in the six months before the claim or $100. The cap applies however a claim is framed — contract, negligence, or anything else — and stands even if another remedy in these terms fails. And the operator is never liable for indirect losses — lost profits, a lost tenant, a missed deal — even if it was told they were possible. The verify-before-acting rule above is the heart of these terms.
Disputes with the operator
Before anything formal, email support@rentbloque.com — most problems are fixable in a day. If a dispute can't be settled that way, you and the operator agree to resolve it by binding individual arbitration under the American Arbitration Association's consumer rules, in Miami-Dade County, Florida or by video, instead of in court — except that either side may use small-claims court for a claim that fits there. Claims are brought one at a time: no class actions, and no acting as part of a group. Any claim must be brought within one year of when you knew or should have known about it. If you'd rather keep your right to court, you can opt out of arbitration by emailing support@rentbloque.com within 30 days of creating your account.
Governing law
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Anything the Disputes section above sends to arbitration goes there; whatever a court may still hear — a small claim, a dispute after an arbitration opt-out, or enforcing an arbitration result — belongs to the state or federal courts sitting in Miami-Dade County, Florida, and both sides consent to those courts. If a court finds any part of these terms unenforceable, the rest stays in force.
Changes
These terms may change as the app grows; changes will be noted on the What's new page. Using the app after a change means accepting it.
Questions? hello@rentbloque.com